Health Care Executive

Job Description

Based in McLean, Virginia - You must be able to work in the office. Care Advisors are client focused, performance and sales oriented. In order to be successful you will need to have excellent verbal and written communication skills and be detailed oriented.We want our Care Advisors to contribute to the evolution of our internal processes and client solutions.Our Care Advisors are often the first person who will speak to a family member about their family 's care needs and you will represent the Company as its key ambassador.

Primary Responsibilities

  • Consulting directly with our family members to listen, explore and understand their family members' needs in a compassionate, empathic, intuitive and analytical process.
  • Understand and learn about the aging process and homecare options and become a trusted expert in developing care solutions for our members based on the Company's offerings.
  • Propose, offer and sell over the phone a range of creative caregiver solutions based on our broad offerings.
  • Communicate, support, and assist family members by providing solutions both orally and in writing (primarily through email).
  • Advise families during their decision-making process to help them select the best caregiving solutions based on our system.
  • Manage our care solution program from beginning to end by providing an exceptional client experience.

Care Advisors will be provided with a steady stream of families to work with but will need to be in constant contact with leads and opportunities to be successful.This typically requires making 75 + outbound calls per day and moving families through the decision making process.Care Advisors will develop Care Plans and proposals for about 10 clients per week.Each team member will be required to achieve individual sales and performance goals based on the Company 's key metrics and proven model. We will provide our Care Advisors with our proprietary tools and training to ensure success while measuring their progress.

Organizational skills and follow - up are critical skills.Care Advisors are expected to maintain close connections and relationships with families and Caregivers during the sales process and monitor their changing needs.

Care Advisors are required to become knowledgeable about all Senior Care options, specifically In - Home Care and to have the desire to become an expert in the field.

Required Knowledge/Skills/Abilities

  • 1-3 years Sales, Marketing, and/or Recruiting experience;
  • Intuitive, good listener, strong communicator, solution oriented, driven:
  • Excellent oral and written communication skills;
  • Interested in learning, with an eye toward personal improvement;
  • Detailed-oriented, flexible, self-motivated, and a team player;
  • Professionalism when working with remote families and Caregivers in a structured environment
  • Process-oriented, results-driven, and able to learn and utilize our Internet-based client management software (Salesforce.com)
  • Senior Care Industry experience is definitely a plus, but not required.

Compensation

  • Care Advisors will start with a competitive base salary and will be eligible for quarterly, performance-based bonuses.
  • The Company does not currently offer health benefits at this time; however, we do provide pre-tax healthcare savings program.

This job is a full time position. If you feel like you would be a good fit for this position, email your resume to careers@homecare.com.